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From92US$ /night
Check-in
01Sept2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

237 Fenton Street, Rotorua, New Zealand, 3010

Jetpark Hotel Rotorua, a 4-star family-run establishment with a Booking.com rating of 8.2/10, offers 63 guest rooms and a dedicated team focused on personal service in the heart of Rotorua.

Comfortable Room Options

Jetpark Hotel Rotorua features 63 rooms including Standard, Superior, Family Suites, and Executive Suites with separate bedrooms. Each refurbished room includes flat-screen TVs, work desks, and modern bathrooms with walk-in showers.

Tasty Dining Choices

Te Purū Café & Bar serves wholesome comfort food including hot smoked Chicken and Cranberry Pizza, Salt & Pepper Squid, and Beer-Battered Fries. Continental breakfast is complimentary for guests who book directly with the hotel.

Leisure Amenities

The outdoor tepid pool and hot spa operate from 7:00am to 10:00pm daily. The hotel offers indoor and outdoor kids' play areas, bike wash and storage facilities, and pet-friendly accommodations with a dedicated pet wash station.

Central Location

Jetpark Hotel Rotorua is 10 km from Rotorua Regional Airport and provides easy access to the bustling hub of Eat Streat with its dozen restaurants and bars. Government Gardens, with its perfectly manicured grounds, ancient bubbling geothermal pools, and historic buildings, is within walking distance.

Nearby Attractions

Guests can choose adventure activities from racing down the luge or being hoisted 50 meters on Skyswing at nearby Skyline. The thermal Ruatapu Cave, extending more than 36m down to a hot pool, is accessible for visitors seeking unique geological experiences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
280 sq. feet 
Bed options:
2 Double beds
Shower
Heating
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Deluxe Twin Room
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Executive Suite
Max:
2 persons
380 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre
Rotorua2700 ft
Airports
Rotorua Regional (ROT) 5.2 mi
Tauranga (TRG) 43.3 mi
Bus
Bus stop 1.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's menu
  • Children's play area

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Leisure/ TV room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

237 Fenton Street, Rotorua, New Zealand, 3010
Map view
237 Fenton Street, Rotorua, New Zealand, 3010
Nearby
Mall
Central Mall
1600 ft
Museum
Bibleworld Museum and Discovery Centre
1900 ft
Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre
Statue of Jean Batten
1100 ft
Gallery
Helium Gallery
2000 ft
1234 Fenton Street
Rakai Jade
2000 ft
Restaurants
Cobb & Co. Rotorua
1400 ft
209 Fenton Street
Valentines Buffet Restaurant and Bar
1300 ft
1119 Amohau Street
Family House Restaurant
1500 ft
1147 Amohau Street
Columbus Coffee
1500 ft
1176 Amohau Street
The Paradise Restaurant
1600 ft
1161 Amohau Street
The Lincoln
1300 ft
1295 Fenton Street
Regal Chinese Restaurant
1700 ft
1199 Amohau Street
Herbs & Spice Thai Restaurant
1700 ft
1133 Eruera Street
Capers Epicurean
2300 ft
1181 Eruera Street
Ciccio Italian Cafe
1700 ft
1262 Fenton Street
Supreme Gourmet House
2000 ft
1225 Amohau Street
Boulevard Restaurant
2100 ft
Seddon St

Reviews and Ratings

Feedback from previous guests about their experience.
82%
were satisfied with the hotel and would gladly return
8.2/10
Great
Rooms
6.8
Location
9.6
Service
8.4
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 1532 reviews
Jack
United Kingdom, February  2025
8.2/10

My stay at this hotel was overall pleasant. The rooms were spacious and clean, which made for a comfortable experience. The location was fantastic, right near the city center with plenty of dining and shopping options. However, I was disappointed with the breakfast offerings which were quite limited and at times not fresh. While I thoroughly enjoyed my stay, I felt that the dining could use a bit more variety.

Rooms
9.0
The rooms were spacious, clean, and comfortable, complete with queen-sized beds and extra pillows. Having a kitchenette added convenience to my stay.
Service
9.0
The staff provided excellent service, greeting me with a smile and being more than willing to assist with anything I needed during my stay.
Location
10.0
The hotel is conveniently situated in the city center, making it so easy to explore various restaurants and shops within walking distance.
Dining
5.0
Unfortunately, the breakfast options were very limited and did not include many hot items, which was disappointing as I was expecting a more substantial meal.
Facilities
8.0
The hotel had good facilities, but I didn't try the pool. However, everything appeared well-maintained and functional.
Nicholas
United Kingdom, January  2025
8.6/10

I had a mixed experience at Jet Park Rotorua. On the positive side, the location is fantastic for exploring the area, and the breakfast was really enjoyable, with a good selection. The cleanliness and comfort of the rooms were also impressive. On the downside, the noise levels from the pool area were unbearable at times, making it difficult to relax, especially at night. Additionally, the Wi-Fi was quite poor, which was frustrating.

Rooms
9.0
The rooms were modern, clean, and very comfortable, with plenty of space to unwind. I particularly loved how clean everything was.
Service
9.0
The service was a highlight; the staff were accommodating and even went out of their way to return my sunglasses, which I really appreciated.
Location
10.0
Centrally located, the hotel is within walking distance to many sights and shops, making it easy to explore the area on foot.
Dining
8.0
Breakfast was very good, with a nice variety offered each morning. It was a pleasant start to the day.
Facilities
7.0
The hotel had decent amenities including a nice pool and spa area, although it was quite noisy at times due to families.
Reese
United Kingdom, January  2025
8.6/10

My stay at the hotel started off well with its excellent location close to everything we wanted to explore. The cleanliness and service were commendable, particularly the fantastic dining experience at Te Peru. However, the room arrangement left much to be desired, with some serious issues regarding noise levels, which significantly impacted my overall comfort.

Rooms
5.0
The rooms were tidy, but we had a major problem with noise from the pool area, which made it difficult to relax.
Service
9.0
The customer service was great, especially from the Duty Manager Mike, who was very accommodating.
Location
10.0
The hotel's location is ideal for walking to local attractions and restaurants, making it very convenient for tourists.
Dining
10.0
Dining at Te Peru was a highlight of our stay, with the food being deliciously prepared and beautifully presented.
Facilities
5.0
Facilities like the pool were quite nice, but they attract a lot of families, resulting in noise issues.
Jacob
United Kingdom, December  2024
7.0/10

I had a mixed experience at this hotel. While the location is convenient and the staff is friendly, my room situation was really disappointing. I had booked weeks in advance for a quiet room but ended up in a noisy area that made relaxation impossible. The breakfast was fantastic, but overall, my stay was far from restful.

Rooms
5.0
The room was disappointing due to excessive noise and poor placement, making it difficult to relax.
Service
6.0
The staff was friendly and helpful, but they didn't seem to take note of my specific room request.
Location
8.0
The hotel is conveniently located near the city center and various attractions, making it easy to get around.
Dining
9.0
The breakfast options were impressive and enjoyable, definitely a highlight of my stay.
Facilities
5.0
The pool area was nice but often crowded with noisy children, which detracted from its appeal.
Amelia
United Kingdom, December  2024
8.6/10

I had a fabulous stay at JetPark Hotel Rotorua! The location is truly unbeatable, just a short walk from Rotorua Central and plenty of dining options nearby. The room was spacious and well-furnished, but I did encounter a few small cockroaches, which was a bit concerning. Overall, the staff were courteous, and the continental breakfast was decent. My only drawback was the pest issue, but it didn't overshadow the overall positive experience.

Rooms
9.0
The room was huge with two queen-size beds and a spacious bathroom. It felt newly refurbished, which was lovely.
Service
9.0
The reception staff were polite and courteous, making me feel welcome throughout my stay.
Location
10.0
The hotel's location is fantastic, being only a 2-minute walk to Rotorua Central and close to various shops and restaurants.
Dining
8.0
The continental breakfast was decent, with the pancakes being a highlight. It was included with the room rate, which was a nice touch.
Facilities
7.0
There was a small pool area, but I didn't get a chance to use it during my stay.
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01Sept2025Select date
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Rooms and Guests2 Guests, 1 Room